Community Fundraising Assistant

Job Purpose

This is an exciting new role, created as Sheffield Hospitals Charity continues to grow. Joining our Community and Events Fundraising Team, you'll play a key role in delivering outstanding fundraising experiences and building meaningful, long-term relationships with our supporters. You'll be responsible for delivering and developing our challenge events programme, ensuring a broad range of challenges are available to our supporters in the community and within the Trusts that we support. You'll also make sure that those taking part in these challenges and our own bespoke events receive excellent supporter care: developing engaging supporter journeys that maximise fundraising, strengthen connections to the cause and encourage ongoing support. You'll also work towards establishing and supporting new small partnerships with small businesses and community groups looking to support the charity. Working closely with the Community & Events Fundraising Manager, you'll manage fundraising activity from start to finish, delivering to plan and budget, and using insight and evaluation to help shape future activity. We're looking for a friendly, organised and motivated individual with strong communication skills and a passion for helping supporters make a difference. If you enjoy building relationships, paying attention to detail and being part of a growing, purpose driven team, this could be the role for you.

Key Responsibilities Supporter Relationships & Stewardship

• Act as the first point of contact for supporters, patients and families, providing excellent care, building strong relationships, and representing the charity positively.
• Design, deliver and continuously review supporter journeys for third party challenge events and the charity's bespoke fundraising events.
• Manage third party challenges, ensuring opportunities are up to date, diverse, inclusive, and monitored for performance, including monthly reporting.
• Work with the Events Fundraising Officer to deliver bespoke stewardship for charity led events.
• Proactively use CRM system (Beacon) to develop and manage data & relationships.
• Attend fundraising and community events, giving presentations and cheque presentations as required, including occasional evenings and weekends.

Income Generation

• Achieve agreed income targets by actively engaging supporters, building relationships, offering advice and developing community fundraising initiatives.
• Be responsible for managing your own areas of community fundraising alongside regular reporting. Monitor, evaluate and identify learning points from each area of activity. Developing monthly financial reports within your area.
• Prioritise activity through risk analysis and time cost evaluation to focus on the most effective fundraising opportunities.
• Identify and secure new partnerships within the community, supporting partners with resources and guidance.

Collaborative Working

• Work with Marketing, Corporate Fundraising, and Events teams to deliver campaigns, share supporter stories, and encourage engagement.
• Working with the Community and Corporate Managers to ensure effective support is in line with policy and practice.
• Work with the Brand and Comms team to ensure that third party challenges are advertised effectively and recruited to.

Compliance & Organisational Responsibilities

• With the support of the Community and Events Manager, manage the relationships with providers of third party events.
• Ensure all activity complies with GDPR, Gambling Commission regulations, and the Fundraising Regulator's Code of Practice.
• Follow charity policies and procedures, always representing Sheffield Hospitals Charity professionally.
• Ensure the health and safety of participants and volunteers through conducting risk assessments.

Person Specification Essential

• Excellent verbal and written communication skills, able to communicate confidently with supporters and a range of internal and external stakeholders, including over the phone.
• Ability to inspire and motivate supporters and volunteers.
• Ability to self organise, prioritise and meet deadlines and financial targets.
• Experience and good awareness of marketing tools including social media.
• Ability to analyse problems and develop solutions.
• Ability to work collaboratively with colleagues as well as autonomously.
• Able to handle personal and confidential information, in accordance with GDPR and Sheffield Hospitals Charity's data protection and safeguarding policies.
• Willingness to travel to events, training and visit regional hub teams.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Flexible to work unsocial hours including evenings and weekends.
• Full and valid driving licence with access to vehicle during work time.

Desirable

• Previous experience in a charity or nonprofit environment within fundraising.
• Familiarity with CRM/donor management systems (we use Beacon CRM).
• Understanding of fundraising practices, Gift Aid, and GDPR compliance.
• Experience supporting donor communications or events