Commercial Operations Manager

Job Title: Commercial Operations Manager

Location: Leeds

Salary: Competitive with excellent benefits package

Hours: Monday to Friday 09.00-17.15

We are looking for a skilled Commercial Operations Manager to support the delivery of data driven insight, robust reporting and operational excellence across PharmAssist Solutions. This role is central to ensuring accurate commercial performance management, efficient processes and well informed decision making.

Key Responsibilities

• Develop and maintain reporting suites, KPI dashboards and performance analysis.
• Analyse commercial and operational data to identify trends, risks and opportunities.
• Support forecasting, commercial planning and business case development.
• Provide operational and analytical support to customer and partner activity.
• Prepare professional reporting packs and commercial documentation.
• Translate business requirements for IT development and support product enhancements.
• Contribute to proposition development through data led insight and evaluation.

Skills and Experience

• Strong analytical capability with experience using Power BI or similar BI tools.
• Advanced Excel skills, including PowerQuery and data modelling.
• Experience producing commercial or operational reporting.
• Ability to communicate insights clearly to non technical audiences.
• Strong organisational skills with high attention to detail.
• Experience creating commercial business cases at senior level.
• Experience in pharmacy, healthcare, retail or membership based environments.
• Familiarity with SQL, CRM systems or commercial metrics.
• Experience working with product or IT development teams.
• Background in process improvement or operational optimisation.

Package

• Competitive salary
• Company car
• Personal bonus scheme
• 25 days Holiday plus bank holidays
• Medicash - a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
• iTrent Financial Wellbeing - an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)