Commercial Building Manager

About the Role

As our Commercial Building Manager, you'll be responsible for the day-to day management of our office buildings and commercial spaces. You'll make sure our buildings are safe, compliant and well maintained, while delivering a high-quality experience for customers, visitors and commercial tenants.

You'll work closely with internal teams and contractors to ensure our assets are performing well, meeting legal requirements and providing strong commercial value.

What you can expect from us

• We offer a competitive salary of £54,400 per annum.
• 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks.
• Salary Finance - access both short and long terms loans, plus provides access to a savings facility.
• Opportunity to further increase annual leave with service or though the holiday purchase scheme.
• Immediate entry to our Pension scheme (matched contributions up to 10%).
• A great flexible working environment, with a range of family friendly policies.
• Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more.
• Paid leave for absence including sickness, maternity, paternity, and adoption leave.
• Access of up to £150 annually through the 'Learning for life' scheme.
• Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme.
• Develop your career with support and access to training and qualifications.

What you'll be doing Property management

• Oversee the day-to-day operation of office and commercial buildings
• Ensure all maintenance and works are delivered safely, on time and to agreed standards
• Monitor building condition, presentation and cleanliness, including communal and external areas
• Make sure tenants meet their lease obligations

Planned works and investment

• Support investment planning for your buildings, ensuring compliance with legal and lease requirements
• Help scope and deliver improvement works to the right quality, cost and timescales

Health, safety and compliance

• Ensure all health and safety requirements are met and records are up to date
• Carry out regular checks, inspections and fire drills
• Act as Fire Marshal and oversee security systems such as CCTV and access control
• Ensure buildings are safe, secure and welcoming at all times

Leadership and team management

• Lead and support the Facilities Management team to deliver a great service
• Ensure reception and front-of-house services are covered where needed
• Promote a positive, high performing and customer focused culture

Financial management

• Manage budgets for facilities and maintenance activities
• Monitor spend, identify savings and ensure value for money
• Work with finance teams on service charges, forecasting and recovery

Partnership working

• Manage contractor performance and build a strong, reliable supply chain
• Work with internal teams (including legal, procurement and assets) to ensure compliance and consistency
• Support joined up working to resolve issues and improve services

Customer and stakeholder engagement

• Act as the main point of contact for building users and tenants
• Build strong relationships with occupiers and respond quickly to queries
• Understand customer needs and continuously improve the service

What we're looking for Essential

• Experience in facilities management or building management
• Sound knowledge of health & safety and statutory compliance
• Experience managing contractors and service delivery
• Strong organisational skills with a methodical approach
• Excellent communication skills (written and verbal)
• Experience working in a customer focused environment
• Budget management experience
• Good IT skills for planning and communication
• Ability to work independently and as part of a team

Desirable

• Understanding of BIM
• Experience in a commercial property environment

Qualifications Essential

• BOHS P405 - Management of Asbestos in Buildings
• BOHS P901 - Legionella Management and Control
• Relevant property or building qualification (HNC/HND or equivalent)

Desirable

• IWFM qualification