Commercial Account Manager - London

Commercial Account Manager - London

Location: Remote & Field Based

Reporting to: Area Director

Salary: £40,000 - £55,000 + £15,000 OTE (uncapped) & company car

As the UK's largest choice of properties for sale and to rent, our aim is to give everyone the belief they can make their move. To help us achieve this, we're looking for an Account Manager to join our team.

The Role

We are seeking individuals with experience in both new business development and account management. Your primary focus will be targeting and acquiring commercial agents in a designated area to advertise their properties on Rightmove. Additionally, you will manage and grow relationships with both new and existing customers to achieve business goals related to advert numbers and product saturation. Success will be driven through persuasive face-to-face activity, with a strong drive to overachieve KPIs and develop professionally within a new business sector at Rightmove.

What you'll be doing

• Achieving individual sales revenue targets & activity
• Managing the sales cycle from lead generation to converting new business opportunities
• Delivering first-class account management with regular review meetings and upselling products
• Ensuring customers understand Rightmove products & pricing, providing value-added solutions
• Interpreting data during review meetings to help customers understand their market
• Collaborating with support functions like Customer Services and Finance
• Working closely with TAM and NBC teams to maximize opportunities
• Attending monthly national/regional meetings
• Managing external relationships to support company objectives
• Resolving customer queries and disputes effectively
• Representing Rightmove values positively and professionally
• Engaging in self-development and supporting team growth

What you'll bring to the role

• Proven sales and negotiation skills with consistent target overachievement
• Excellent relationship-building abilities
• Strong closing skills and high conversion rates
• Effective objection handling
• Time management skills to optimize appointment levels
• Account management experience ( 30% role requirement)
• Persistence in overcoming gatekeepers
• Resilience and tenacity
• Experience in multi-product environments
• Ability to make tailored customer recommendations
• Geographical planning skills
• Business acumen and industry knowledge
• High standards and commitment to improvement
• Critical thinking and problem-solving skills
• Proficiency in PC use, especially Microsoft Word, Excel & PowerPoint

What's in it for you

We value our people and will support your career development.

• Competitive salary package
• Health and wellness benefits including dental, optical, and physio treatments
• Private Medical Insurance, Pension, Life Insurance, Employee Assistance Program
• 27 days holiday plus two volunteering days and holiday buy schemes
• Stakeholder pension contributions
• Life assurance at 4x salary
• Paid leave for maternity, paternity, adoption, and fertility treatments
• Additional schemes like Travel Loan, Bike to Work, Rental Deposit Loan
• Charitable giving options and discounts on various services and products

We encourage diverse applications and believe in creating an inclusive workplace. Even if you don't meet all criteria, we'd love to hear from you!

About Rightmove

Our mission is to empower everyone to make their move. We aim to simplify moving by providing the best tools, expertise, and trust.

We are the UK's leading property portal, serving millions of users and maintaining a friendly, supportive work environment that values our core principles: value creation, thinking bigger, caring deeply, moving together, and making a difference.

We offer career growth, ongoing training, and support for charity initiatives. Join us if you want to be part of something impactful!

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Rightmove is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.