Coffee Shop Manager

Bewiched Coffee - NEW STORE OPENING AUGUST Warwick Permanent 42 hours per week

Are you a passionate coffee professional and inspiring people leader? Do you thrive in fast-paced, customer-focused environments and want the opportunity to make your mark from day one?

We are delighted to be opening abrand new Bewiched Coffee Shop in Warwick this Augustand are looking for an exceptionalCoffee Shop Managerto lead the store as part of theHeart of England Co-operative Society. This is a fantastic opportunity to shape a new team, embed our culture, and establish Bewiched as the go-to coffee destination within the local community.

What You'll Be Doing

• Leading & Developing the TeamYou will be a visible role model, motivating and engaging baristas and supervisors to create a positive, inclusive and high-performing environment. You'll recruit, train, coach and develop your team, celebrating success and managing performance effectively.
• Delivering Outstanding Customer ServiceYou'll ensure consistently exceptional customer experiences by delivering brand-standard, handcrafted coffee and food, living the Bewiched 'Big 5' and bringing our core values to life every day.
• Managing Store Operations & StandardsFrom opening and closing the store to maintaining outstanding hygiene, food safety and health & safety standards, you'll take full ownership of operational excellence, ensuring all checks, audits and procedures are completed to the highest standard.
• Driving Sales & Commercial PerformanceYou'll actively drive sales through great service, upselling and team engagement, while managing stock, cash handling, ordering and wastage to deliver strong commercial results.

What We're Looking For

• Previous experience in customer service, ideally within coffee, hospitality or food retail

• Proven leadership capability with the ability to inspire, coach and develop a team

• A positive, proactive and professional approach, with excellent communication skills

• Strong organisation, attention to detail and problem-solving ability

• Calm under pressure and confident working in a fast-paced environment

• Flexibility to work early mornings, evenings and weekends

Why Join Us?

• The opportunity to lead abrand new coffee shopfrom launch

• A supportive, values-led culture focused on development and teamwork

• The chance to make a real impact in your local community

• Ongoing training, development and career progression opportunities

• Be part of the Heart of England Co-operative Society - a business that genuinely puts people and communities first

If you're a passionate leader with a genuine love for coffee and customer service, and you're excited by the challenge of building something special from the ground up, we would love to hear from you.

Apply now and be part of the Bewiched journey with the Heart of England Co-operative Society.