Coffee Engineer (Service Engineer)
Posted 7 days 7 hours ago by Wenzels
Location: Field-based - covering 110 Wenzel's sites across the region
Salary: £40,000 per annum
Hours: 40 hours per week (8.5-hour shifts, 5 days out of 7 on a rota basis, Monday-Sunday)
Wenzel's the Bakers is a long-established, family-run bakery brand with over 110 stores across the UK. We pride ourselves on delivering quality products and exceptional customer service. We're now looking for a skilled Coffee Engineer to join our technical team, supporting our coffee operations across all Wenzel's sites.
The RoleAs a Coffee Machine Service Engineer, you will play a key role in ensuring our coffee equipment operates to the highest standards. You'll be responsible for the installation, service, and maintenance of bean-to-cup coffee machines across our network of stores.
Key Responsibilities:- Install, service, and repair coffee machines across Wenzel's retail locations
- Carry out planned preventative maintenance and respond to reactive breakdowns
- Diagnose electrical and mechanical faults efficiently and accurately
- Complete service documentation and maintain accurate records
- Manage van stock levels and ensure spare parts availability
- Work to an allocated service route and liaise effectively with store teams
- Ensure compliance with all relevant safety standards and company procedures
We're looking for someone with a strong electrical background and experience working on commercial coffee machines. A proactive problem solver who enjoys working independently and delivering a high standard of customer service.
Essential Skills & Experience:- Previous experience in servicing and maintaining bean-to-cup coffee machines
- Proven electrical skills (both 3 phase and single phase systems)
- Basic mechanical and fault finding skills
- PSSR trained (Pressure Systems Safety Regulations)
- Experience working with brands such as La Cimbali, Franke, or WMF is highly desirable
- Full UK driving licence
- Competitive salary : £40,000 per annum
- Free meal provided every shift and 50% discount on other food
- Company pension scheme
- 28 days' holiday (including bank holidays)
- Extra paid day off for your birthday
- Training and development opportunities, including apprenticeships and career progression
- A comprehensive Wellbeing Centre and 24/7 Employee Assistance Helpline offering free, confidential advice
The hiring process will include an initial call or video interview, followed by a final face-to-face interview at our HQ. Employment will be contingent on satisfactory reference checks.