CoE Lead - Data & AI

At SoftwareOne, you'll be part of a global team redefining how Data & AI services are delivered. You'll work with visionary leaders, shape high-impact solutions, and help customers unlock the full value of their data, AI, and analytics investments.

If you're ready to lead innovation, collaboration, and transformation at the intersection of technology and service excellence - this is your next big opportunity.

Location: Open to all SWO locations

The role

We're on a mission to unlock the value of technology for our customers - helping them innovate, optimise, and grow. As the Data & AI Centre of Excellence (CoE) Lead, you'll play a pivotal role in shaping our global strategy for one of the most transformative areas in technology.

You'll define and drive the Data & AI CoE's vision, bringing together innovation, market insights, and operational excellence to create industry leading services that deliver measurable business impact. Acting as both a strategic architect and culture ambassador, you'll guide global teams, collaborate across regions, and influence the evolution of SoftwareOne's Data & AI offerings worldwide.

• Define and drive the global strategy for Data & AI Services, aligning the portfolio with evolving customer needs, partner priorities, and market opportunities.

• Lead the Data & AI Centre of Excellence (CoE) - setting the strategic direction, governance framework, and roadmap that ensures consistency, innovation, and excellence worldwide.

• Oversee the full service lifecycle, from concept and design through market validation, launch, and continuous improvement.

• Collaborate across regions and other CoEs to ensure global alignment and effective local execution of Data & AI initiatives.

• Support large and complex customer engagements - guiding pre sales and delivery teams, capturing learnings, and feeding insights back into the service portfolio.

• Foster innovation by developing scalable, modern delivery models and accelerating the adoption of emerging Data & AI capabilities.

• Inspire, coach, and empower a high performing global team, promoting growth, collaboration, and a culture of excellence.

• Act as a trusted advisor to senior stakeholders and technology partners, influencing strategic investments and shaping the future of SoftwareOne's Data & AI ecosystem.

What we need to see from you

• Proven experience leading global or regional Data, AI, or Digital Transformation service portfolios within technology or professional services environments.

• Deep understanding of modern data platforms, AI technologies, and cloud ecosystems across multiple providers.

• Expertise in portfolio and service lifecycle management, from concept and design through global rollout and continuous improvement.

• Strategic mindset with strong governance, communication, and influencing skills to drive alignment and decision making at all levels.

• Demonstrated success leading distributed, cross functional teams across regions and disciplines.

• Strong commercial and customer orientation, with a track record of driving innovation, scalability, and measurable business impact.

• Ability to balance strategic vision with hands on leadership, inspiring teams while ensuring flawless execution.

Full Information Provided on the Job Description!

Job Function

Software & Cloud