Cluster Meeting & Events Sales Manager
Posted 1 hour 44 minutes ago by Heeton Concept Hotels
We are seeking a proactive, commercially focused Cluster Meetings & Events Sales Manager to lead and drive Meetings & Events revenue across Adam House and DoubleTree by Hilton London Kensington for a fixed period of 6 months.
This role has full accountability for the Meetings & Events department, including sales strategy, revenue delivery, business development, client relationships, forecasting, event planning, and team leadership. The successful candidate will be responsible for generating new business, growing key accounts, increasing market share, and ensuring the seamless execution of events through close collaboration with operational teams.
Key Responsibilities: Sales & Business Development:- Lead the Meetings & Events sales strategy across both venues - Adam House & DoubleTree by Hilton London Kensington)
- Proactively generate new business through networking, client meetings, sales calls, and site visits.
- Develop and manage relationships with corporate clients, agencies, and key accounts.
- Maximise revenue across venue hire, accommodation, food & beverage.
- Negotiate contracts and convert enquiries into confirmed business.
- Monitor market trends and competitor activity to identify opportunities for growth.
- Deliver Meetings & Events revenue and profitability targets.
- Manage departmental budgets, forecasts, and reporting.
- Track performance against KPIs, ensuring strong conversion and enquiry response rates.
- Drive continuous improvement in revenue, market share, and customer satisfaction.
- Oversee the client journey from enquiry to event completion.
- Prepare proposals, contracts, and event schedules.
- Coordinate with operational teams to ensure all events are delivered smoothly and to the highest standards.
- Attend key events and act as the main escalation point for clients when required.
- Ensure all client requirements are communicated effectively and executed flawlessly.
- Lead, coach, and develop the Meetings & Events team.
- Set clear objectives and performance expectations.
- Create a positive, high-performing sales culture focused on accountability and results.
- Foster strong collaboration between Sales and Operations to deliver exceptional guest experiences.
- Achievement of Meetings & Events revenue and profit targets.
- Growth in new business and key account production.
- Conversion of enquiries into confirmed events.
- Client satisfaction and repeat business.
- Effective leadership of the Meetings & Events team.
- Seamless delivery of events across both venues.
- Proven experience in Meetings & Events Sales within hospitality, hotels, conference venues, or serviced office environments.
- Strong track record of proactive business development and revenue growth.
- Experience managing key accounts and delivering sales targets.
- Excellent communication, presentation, and negotiation skills.
- Commercially driven, highly organised, and results oriented.
- Strong leadership skills with the ability to inspire and develop teams.
- Knowledge of the London corporate and events market would be advantageous.
- Multi-site management experience.
- Experience within a branded hotel environment.
- Guest-focused and commercially minded.
- Passionate about developing people and creating high-performing teams.
- Able to work under pressure and adapt to changing priorities.
- Positive, professional, and resilient.
- Strong decisionmaker with excellent attention to detail.
- Fantastic career potential with one of the UK's fastest growing hotel operators
- Employees staff rates across our properties
- Reward, recognition & incentive program available to earn rewards and with hundreds of discounted offers
- Employee Assistance Program - to support with your physical and mental wellbeing
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process