Cloud Support Engineer - SQL/JS Troubleshooter

Leadout Capital is seeking a Technical Support Engineer for its Cloud Success Group in Dublin. You will investigate complex Salesforce issues, read customer code (HTML, CSS, JavaScript, SQL), and guide clients to effective resolutions, focusing on best-practice empowerment.

You will own the issue lifecycle, document knowledge base articles, and communicate clearly with technical and non-technical audiences, while contributing to a culture of customer-first excellence, with emphasis on