Cloud Data Center Field Support Manager

A leading IT service provider in the UK is seeking a Manager for their IT Service Delivery team. This role includes significant communication, ensuring customer satisfaction through quality metrics, and managing a multidisciplinary team. The ideal candidate will have deep technical knowledge, people management skills, and be able to oversee projects while supporting day-to-day operations. A 24x7 commitment is required, including participation in the Manager on Duty on-call rotation program.