Clinic Manager - Hey Baby 4D Hull

Clinic Manager - Hey Baby 4D Hull

Hey Baby 4D Hull is a private ultrasound clinic delivering high-quality baby scans in a safe, professional, and family-centred environment. As part of a regulated healthcare setting, we operate to high clinical and governance standards.

About the Role

We are seeking a confident and experienced Clinic Manager to support the operational and regulatory leadership of the clinic. This is a hands on role requiring strong team management skills, commercial awareness, and a clear understanding of compliance within a healthcare setting.

The successful candidate will work closely with the Clinic Manager to ensure the clinic operates safely, efficiently, and in full alignment with CQC standards and internal performance targets.

This role includes evening and weekend working. Hours will vary dependant on the needs of the rota and will therefore not be fixed days or times. Our weekdays open until 8pm and weekends are 9am to 6pm.

Key Responsibilities

Operational & Leadership

• Provide day to day leadership and supervision of the clinic team
• Support performance management, conduct reviews, and address staff development needs
• Maintain high standards of professionalism and client experience
• Act as senior lead in the absence of the Clinic Manager

CQC & Governance

• Support compliance with CQC Fundamental Standards
• Assist with audits, policy implementation, and quality assurance processes
• Ensure accurate record keeping and adherence to clinical protocols
• Promote a strong culture of safety, safeguarding, and continuous improvement

Performance & KPIs

• Monitor and drive key performance indicators including:
• Revenue and next booking rates
• Customer satisfaction feedback
• Review scores and feedback
• Operational efficiency
• Support action plans to improve performance where required
• Ensure consistent delivery of brand and service standards

Essential Requirements

• Proven experience managing a team (essential)
• Strong leadership and people management skills
• Experience working with KPIs and performance targets
• High level of organisational ability and attention to detail
• Confident decision maker with excellent communication skills
• Flexible to work evenings and weekends

Desirable

• Experience within healthcare or a CQC regulated environment
• Understanding of clinical governance frameworks

What We Offer

• £30,000 pro rata
• Leadership role within a respected healthcare service
• Professional development opportunities
• Supportive, high performing team environment

Application Role: Clinic Manager

Application Closing date: Monday 9th March 1700 hours

Location: Hey Baby 4D Hull