Clinic Co-ordinator - Ophthalmology

Clinic Co-ordinator - Ophthalmology

The closing date is 29 March 2026

You will have good communication, organisation, team-working and administration skills and experience of working with the public, reception duties and knowledge of data entry (training will be provided for our in house IT systems). You will have a keen eye for accuracy.

The successful candidate will provide a comprehensive, courteous and efficient reception service to patients and perform to a high standard clerical and administrative duties associated with the co ordination of outpatient clinics for members of the Clinical Team.

The successful candidate will fulfil the Clinic Co Ordinator role for Ophthalmology covering the Main Ophthalmology clinic reception and Eye Casualty clinic reception as designated and be responsible for all aspects of the preparation and delivery of these clinics.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

We are searching for staff who share our values:

• We care about the people we serve and the people we work with
• We trust one another
• We respect each other
• We take personal responsibility
• We treat people with kindness
• We act with integrity

If you think this post will suit you, please don't hesitate to contact us for an informal discussion about this post.

About us

Cardiff and Vale University Health Board is one of the largest Integrated Health Boards in the UK, employing over 17,000 staff, providing over 100 specialist services. Working across 6 hospital sites, we have a diverse range of career opportunities to offer. Serving over 500,000 people living in Cardiff and the Vale, we are focussed on the health and care needs of our local population whilst working with our partners to develop regional services. Together we are committed to improving health outcomes for everyone, delivering excellent care and support.

Our mission is "Living Well, Caring Well, Working Together", and our vision is that every person's chance of leading a healthy life should be equal. Our 10-year transformation and improvement strategy, Shaping Our Future Wellbeing, is our chance to work collaboratively with the public and our workforce to make our health board more sustainable for the future.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view it in Trac.

Person Specification Experience

• Experience of working within a patient focussed environment
• Knowledge of Health Records Standards and Operating Procedures
• Experience of working within a team
• Experience of working within Health Records
• Good organisational skills
• Ability to work effectively and efficiently in a team in a busy and challenging environment
• Detailed knowledge of Microsoft Office and its applications, notably Excel
• Work Flow Management i.e. PMS / WCP
• Experience of working with referrals or priority referrals

Qualifications

• Good standard of education
• NVQ Level 3 or equivalent experience acquired through a Patient Administration or Health Records role
• ECDL

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cardiff and Vale University Health Board

£25,313 to £26,999 a year, pro rata if part time.