Clienteling & CX Operations Coordinator

Posted 2 hours 15 minutes ago by FashionUnited Group

Permanent
Full Time
Other
London, United Kingdom
Job Description

FashionUnited Group is seeking a Customer Experience Coordinator in Greater London. The role involves managing day-to-day clienteling operations across EMEA, ensuring alignment with governance and brand standards. The Coordinator will support store teams, track performance metrics, and assist in campaign launches.

The ideal candidate will possess a strong operational background in customer experience and will be adept at using clienteling tools like Tulip and WhatsApp. Collaboration with various teams will be key to this role.