Client Technical Onboarding Senior Associate
Posted 1 day ago by Fairygodboss
61% say women are treated fairly and equally to men
77% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.
Position summaryn of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery
Manage multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
Draft and present comprehensive SOWs, clearly outlining project deliverables, and timelines
Support clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
Serve as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes
Collaborate with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation
Required qualifications, capabilities, and skills
Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions
Excellent knowledge of Cash Management solutions and Treasury services
Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences
Experience working in client-facing role, with a demonstrated ability to build relationships and support clients
Track record of driving results by taking initiative
A collaborative team player who can work cross-functionally with Product, Sales and Technology teams
ABOUT US
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
ABOUT THE TEAM
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Why you should apply for a job to JPMorgan Chase:61% say women are treated fairly and equally to men
77% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members.