Client Support Analyst I - Helpdesk & First Response

Posted 2 hours 49 minutes ago by Total System Services Processing Europe Ltd

Permanent
Full Time
HR / Recruitment Jobs
York, City, United Kingdom, YO1 0
Job Description

FIS is seeking a motivated first level support specialist to assist clients through phone, email, and portal. You'll gather information, log tickets, and coordinate with technical teams to resolve issues while maintaining strong client relationships.

Ideal candidates have a high school diploma or equivalent, a willingness to learn, and at least 0-2 years in helpdesk or customer service. This role offers a modern, international environment and opportunities for growth.