Client Support Administrator
Posted 2 days ago by S2 Partnership Ltd.
Permanent
Not Specified
Other
Cambridgeshire, Elsworth, United Kingdom, CB234
Job Description
Join Our Team as a Client Support Administrator 
This entry level role offers a full time position (five days a week) based primarily at the office, with flexible working arrangements available.
Key Responsibilities- Provide 1st and 2nd line telephone and email client support using our Zendesk support suite
- Escalate queries to the appropriate Account Manager
- Perform general system administration
- Maintain client data and administrative records
- Maintain system support materials
- Good communication skills
- A client focused attitude
- A desire to learn, with a strong positive work ethic
- Experience with general computer software including Microsoft Office
- Competitive salary and benefits, including a profit related bonus
- Generous holiday package: 26 days annual leave plus bank holidays
- Holiday buy/sell scheme: buy or sell up to 3 days annual leave
- Comprehensive medical insurance covering existing conditions, routine check ups, GP referred services, and dental and optical care
- Pension and life insurance: company contribution and salary sacrifice options
- Long service holiday awards: 1 day annual leave for every 5 years of service
- Access to employee benefits platform offering resources and support for overall well being