Client Solutions Manager, Travel - Global Business Solutions - London

Posted 2 hours 25 minutes ago by Ellis Technologies, Inc.

Permanent
Full Time
Other
London, United Kingdom
Job Description
Client Solutions Manager, Travel - Global Business Solutions - London

Location: London

Employment Type: Regular

Job Code: A126632A

Responsibilities
  • Drive adoption of TikTok's performance solutions and scale performance spend for some of the UK's largest advertisers.
  • Increase adoption of all auction-based tools, providing ongoing technical support and proactive analysis.
  • Drive full funnel media strategy, planning, and implementation of campaigns to deliver against clients' business goals.
  • Leverage advanced measurement solutions, such as Conversion Lift Studies, with a strong understanding of methodologies and application in the advertising ecosystem; analyze and interpret study outcomes to drive actionable insights and optimize campaign performance.
  • Outline and oversee measurement strategy, tracking, and results delivery.
  • Present findings and insights in a consultative way to the client and collaborate with relevant internal teams to provide a complete solution.
  • Support and work with the sales team on pre sale research and pitch.
  • Educate other teams on TikTok for Business offerings, delivering learning sessions, writing training documentation and whitepapers for internal and external use.
  • Manage and grow post sale client relationships with advertisers of all sizes.
  • Monitor and analyze ad campaigns to identify optimization opportunities.
  • Investigate and work directly with product & engineering teams to troubleshoot client issues.
  • Analyze campaign performance data to offer clients data driven business insights and simultaneously improve advertising offerings.
  • Share marketplace feedback and guide advertising strategy.
  • Conduct regular business reviews and adopt a consultative, long term approach to build productive relationships with clients in collaboration with the sales team.
Qualifications Minimum Qualifications
  • Demonstrated account management/performance experience in digital marketing.
  • Tangible experience executing on a biddable network.
  • Knowledge of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN, etc.).
  • Experience managing brand advertisers with deep understanding of full funnel objectives.
  • Ability to analyze data and identify insights to assess campaign performance.
Preferred Qualifications
  • Results oriented with high attention to detail and strong organizational skills.
  • Proactive attitude with excellent project management, organizational, and analytical skills.
  • Ability to translate technical language to non technical stakeholders.
  • Experience diagnosing and solving technical problems with product and engineering teams.
  • Experience using Excel or Google Sheets; familiarity with visualization tools (Tableau, QlikView, Power BI, etc.) a plus.
  • Comfortable presenting complex analysis in a simple, easy to digest way to C suite level stakeholders.
  • Travel experience and knowledge to support the growth of this category at TikTok.
  • Performance agency background a plus.