Client Solutions Manager (Foundations & Non-Profits)

Overview

Client Solutions Manager (Foundations & Not-Profits)

HYBRID / LOCATION (1 - 2 days/week in the London office)

SALARY: £50,000 per annum plus commission

Times Higher Education (THE) is the data provider underpinning university excellence in every continent across the world. As the company behind the world's most influential university rankings, and with more than five decades of experience as a source of analysis and insight on higher education, we have unparalleled expertise on the trends underpinning higher education globally. This role will also have access to and will be able to leverage other sector leading brands within THE's group portfolio, including Inside Higher Ed, Education World Forum, DataHE, Poets & Quants, and BMI.

We are now seeking a Client Solutions Manager to lead THE's commercial engagement with foundations, associations, and not-for-profit organisations globally. Based in London, this role will focus markets outside of the Americas and will prioritise developing partnerships that leverage THE's diverse portfolio of solutions including events, consultancy, data, advertising, and content creation to help mission-driven organisations amplify their global impact.

You'll play a central role in identifying opportunities, deepening relationships with foundation and non-profit partners, and creating tailored packages that connect their priorities such as social impact, education innovation, sustainability, and AI ethics with THE's extensive global platform.

Key Responsibilities

• Drive revenue growth across the global foundation and non-profit market (excluding the Americas), identifying and engaging new partners and clients.
• Develop bespoke, consultative solutions that integrate THE's products and services across events, data, consultancy, content, and advertising.
• Build and manage a robust pipeline of opportunities, ensuring accurate tracking and forecasting within Salesforce.
• Monitor trends in philanthropy, social impact, and higher education partnerships to shape market strategy and inform product development.
• Represent THE at key industry events and forums, building high-level relationships with foundation leaders, philanthropic networks, and NFP partners.
• Collaborate closely with internal teams (Events, Consultancy, Data, Content, Marketing, and Customer Success) to ensure outstanding client delivery.
• Act as an internal advocate for the foundations sector, sharing market intelligence to drive new propositions and support go-to-market initiatives.
• Consistently meet or exceed agreed sales and engagement targets.

Experience and Skills Required

• Proven experience in consultative B2B sales or partnerships, ideally within the foundation, non-profit, or education sectors.
• Strong understanding of how mission-driven organisations use events, data, research, or communications to achieve their objectives.
• Proven track record in international business development or account growth, particularly with senior stakeholders.
• Excellent communication and negotiation skills, with the confidence to engage at executive and board levels.
• Entrepreneurial mindset with the ability to work independently and manage complex, multi-stakeholder projects.
• Familiarity with CRM systems (preferably Salesforce) and strong organisational discipline.
• Flexibility to travel internationally when required.

You do You You do You. With colleagues located around the world, we know that our individuality and diversity of experiences are our greatest strengths. That's why we want THE to be a place where you are welcome to be who you want to be at work; where you can share whatever part of your life or self-identity you want, without obligation or facing discrimination; and where all abilities and perspectives are recognised and accommodated.