Client Solutions Manager - Samsung Ads
Posted 2 days 10 hours ago by Samsung Electronics
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Client Solutions Manager - Samsung Ads page is loaded Client Solutions Manager - Samsung Ads Apply remote type Hybrid locations Samsung ESBO Floor 3 Eighty Strand London WC2R 0RE time type Full time posted on Posted Yesterday time left to apply End Date: August 3, 2025 (3 days left to apply) job requisition id R104086
Position Summary
Why join our team?About Samsung Ads
This is your chance to be part of a highly motivated group driving innovation and success within the advertising industry!
Samsung Ads, a division of Samsung's media & services business, harnesses the power of data, technology and scale to create seamless advertising experiences for brands. We delivers high-impact, targeted advertising solutions, enabling brands to reach audiences in the moments that matter. Samsung Ads is where technology meets creativity to deliver advertising experiences that captivate and inspire.
Samsung Ads won AdAge Best Place to work in 2020 and was awarded the IPA's People First Promise badge of honour in 2025.
Launched in 2015, Samsung Ads has offices in the UK, Germany, France, Italy, Spain, US, Australia, New Zealand, India, Brazil & Mexico and South Korea.
Role and Responsibilities
Your key responsibilities
Leverage communication and relationship-building skills to cultivate long-lasting partnerships with clients
Be a resource for sales, helping to advise on marketing strategies and to optimise campaigns, maximising the benefits of the Samsung Ads platform
Provide outstanding client service throughout the sales and post sales process, responding quickly to requests and troubleshooting issues
Manage each phase of every campaign efficiently and transparently keeping sales and the client updated
Analysing the abundant data to offer outstanding post campaign analysis with insights, findings, and recommendations, aiming to boost revenue
What we need for this role
To be successful, you will possess the following skills and attributes:
Experience in account management capacity at a media or technology company with experience in TV advertising, digital media, and/or advertising platforms.
Independent, self-starter; comfortable with ambiguity, and resilient. Able to work independently
Excellent communication skills, the ability to manage client relationships and a high level of comfort presenting campaign results to advertisers
Superior analytical skills to provide campaign insights to internal and external audiences
Strong PowerPoint & Excel skills
What does success look like?
To succeed in this role, the candidate must have phenomenal attention to detail, love delivering fantastic customer service and enjoy working collaboratively. We are true team, always ready to step in and help out with time or knowledge. Hard work, humility and harmony sit at the core of everything we do.
The success of our business to date has been driven by our customer centric approach which is ultimately measured on campaign spend and repeat bookings. Much of this responsibility sits with the Client Solutions Manager, who should retain a key focus on driving revenue and retention.
As a relatively new division of Samsung, there is huge opportunity to effect change. The successful candidate will always be looking for ways to streamline our processes, improve efficiency and increase revenue.
The interview process
Jocelyn Hennan, Client Solutions Lead and members of the Sales and Client Solutions team, will conduct interviews. Names will be provided ahead of interviews. We would anticipate that it will be a 2-3 stage interview process with no formal task or presentations.
Skills and Qualifications
Benefits of working at Samsung include
Hybrid working - 3 days in the office and 2 days at home per week
Bonus scheme linked to individual, team and company performance
Car allowance
Pension contribution
Three volunteering days each year
Holiday - 25 days plus bank holidays and an additional day off for your birthday
Access to discounts on a wide range of Samsung products
Access to a discount shopping portal
Partner Colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency
Up to 20 (pro-rata) Partner Absence days per calendar year to be used in times of need
A note on equal opportunities
We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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About UsSamsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives.
Since being established in 1969, Samsung Electronics has grown into one of the world's leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( ).