Client services manager

Posted 1 hour 24 minutes ago by Staffline Group

Permanent
Full Time
Call Centre / Customer Service Jobs
Leicestershire, Leicester, United Kingdom, LE1 1
Job Description

Have you worked within fast-paced manufacturing

Do you have POS experience

Do you have experience managing multiple customer contracts successfully and simultaneously

Have you been involved in all aspects of the project management cycle, from start to finish.

Do you possess strong management skills

This role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment.

Managing new client briefs, interpret, process, and prepare them, to be presented into the business through various departments.

You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing, and despatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects.

Client Services Manager
  • Have good interpersonal skills.
  • Have excellent time management / multi-tasking skills / able to prioritise effectively.
  • Have excellent reporting skills.
  • Have excellent IT skills (MS Office).
  • Be comfortable building and maintaining effective client and internal relationships.
  • Have exemplary levels of attention to detail.
  • Have strong written and verbal communication skills.
  • Be target driven with an ability to work independently and efficiently.
  • Be methodical, precise and be able to maintain accurate record systems and report accordingly.
  • A full UK Driving licence for occasional customer visits