Client Services Manager - Scotland - £Highly Competitive Package
Posted 12 hours 58 minutes ago by Harrison Scott Associates
Permanent
Not Specified
Call Centre / Customer Service Jobs
Scotland, United Kingdom
Job Description
Client Services Manager - Responsibilities & Qualifications 
A multichannel communication solutions provider is seeking a driven Client Services Manager with knowledge of Transactional and/or Direct Mail.
Responsibilities include people management, motivating a team, setting high staff expectations, ensuring excellence in customer service, delivering impressive presentations, and communicating with personnel at all levels internally and externally.
Qualifications include strong commercial acumen and the ability to set and monitor KPIs.