Client Services Director: Strategy, Growth & Experience

A leading technology company in Manchester is seeking a Director of Client Services to oversee service delivery and enhance customer experiences. The role entails leading customer support, professional services, and embracing a data-driven culture to drive growth and satisfaction. The ideal candidate will have a strong background in service management best practices, leadership skills, and experience in managing diverse teams. This position plays a critical role in shaping customer engagement and achieving strategic business objectives.