Client Services Coordinator

Client Services Coordinator

Responsible for building and maintaining strong client relationships, managing current assignments, and delivering excellent service to establish lasting partnerships.

Responsibilities

• Manage a portfolio of clients and nurture trusted relationships with key stakeholders to increase impact.
• Support the Client Services Director in shaping account strategies that represent value for clients and support growth.
• Handle day to day client and team needs, including clear and timely communications, onboarding and rotations.
• Maintain commercially successful accounts with support from the Client Services Director.
• Build and source a team for the client, coordinating scheduling meetings and keeping schedules up to date.
• Act as a trusted point of contact for the client and delivery team.

Qualifications

• Natural self starter, Motivated by executing tasks efficiently.
• Deep commitment to producing high quality work that delivers value.
• Highly organized and comfortable managing large volumes of work.
• Adaptable, eager to learn, and open to feedback.
• Clear communicator, quick to build trust with clients and teammates.
• Values low ego collaboration and enjoys multidisciplinary teamwork.

Benefits

• 25 days bookable holiday + flexible Bank Holidays.
• Pension: 6% of salary paid by AND Digital, with further 2% paid by you (can be increased by choice).
• Aviva healthcare cover (including pre existing condition cover).
• Flexibenefit: £1,000 assigned via the benefits portal to select or upgrade benefits that suit you best; unused allowance can be taken as cash.
• Life Assurance.
• Income Protection.
• Eye test + first pair of glasses.
• Parental benefits - generous enhanced maternity and partner leave.

Equal Opportunities Statement

At AND Digital we embrace diversity and are committed to equal opportunities. We actively recruit a diverse and inclusive workforce and encourage applicants to let us know if any adjustments are required during the application or interview process.