Client Services Assistant (Receptionist)
Posted 6 hours 9 minutes ago by Bryan Cave Leighton Paisner LLP
We appreciate your interest in Bryan Cave Leighton Paisner LLP ("BCLP" or "the Firm"). The next step for exploring a career at BCLP is to submit your application. Your application will be based on the information that you provide to us on the application form and any resume or other information you provide to the Firm ("Application"). In submitting this Application, you agree to the following terms and conditions and that you have the required legal capacity to enter into and be bound by these terms and conditions. To the extent consent is legally required in the United States, Australia, Israel and Saudi Arabia, you also consent to the Firm processing your Application (including conducting pre hiring and other checks), as set out below:1. True, Complete and Correct Application: I certify that all the information furnished on this Application, and during the application process, is true, complete and correct to the best of my knowledge. I understand that any misrepresentation, falsification or omission of facts may result in refusal to hire or may result in my dismissal at any time regardless of when the false answer or omissions are discovered, if employed by, or am a partner in, the Firm.2. Internal Review of Application: I understand that BCLP may share the information contained in this Application with Firm employees and select third parties for employment and administrative purposes and hereby consent to such transfer subject to my privacy rights (see Data Privacy Notice below).3. Verification of References, Employment and Education: To the extent allowed by applicable laws, I authorize BCLP to conduct its own investigation, or use external providers to undertake investigation, of my references, employment history, education and social media, and further, authorize the references and prior employers I have listed to disclose to BCLP information related to my employment history and qualifications for the position for which I am applying, without giving me prior notice of such disclosure.4. Background Checks: To the extent allowed by applicable laws I consent to BCLP conducting thorough background checks as part of its hiring process.5. Equal Employment Opportunity: I understand BCLP is an equal employment opportunity employer and that BCLP strictly prohibits discrimination based on race, color, religion, national origin, age, military status, gender (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, marital status, mental or physical disability, genetic information, or any other basis protected by applicable law. I understand that BCLP also strictly prohibits harassment of applicants or employees based on any protected class or status.6. Reasonable Accommodations/Adjustments: I understand that BCLP complies with all applicable laws respecting applications for employment, including consideration of unemployment status in making hiring decisions where appropriate. I understand that applicants with disabilities may be entitled to reasonable accommodation/adjustment under applicable laws. I will inform the Firm's representative if I need an accommodation/adjustment to assist in completing this Application or to otherwise participate in the application process.7. At Will Employment: I recognize that this Application is not an offer of employment. I agree that if I am hired by the Firm, I will be an at will employee, meaning that either the Firm or I may end the employment relationship at any time with or without cause or notice. I understand that only the Firm's Chief Executive Officer and no other Firm manager, supervisor, or representative has authority to enter into any agreement for employment for any specified period of time, or to make any agreement contrary to the at will employment relationship, and with respect to the Chief Executive Officer, any such agreements must be in writing and are subject to approval by the Firm's Board of Directors. I further understand and agree that, except for employment at will status, if hired, my wages, hours, working conditions, job assignment(s), and compensation rate(s) will be subject to change by the Firm.8. Non Solicitation and Non Disclosure Agreements: I understand that if I am offered employment, I may be required to sign non solicitation and non disclosure agreements, as a condition of employment.9. Salary History: I understand the Firm may inquire about my wage expectations but will not inquire about my wage history unless permitted by applicable law. I understand there are salary history bans in at least the following jurisdictions: California, Colorado, Connecticut, Delaware, Hawaii, Illinois, Maine, Maryland, Massachusetts, Missouri (Kansas City only), New Jersey, New York (statewide and Albany County, New York City, and Suffolk County), Ohio (Cincinnati and Toledo only), Oregon, Pennsylvania (Philadelphia only), Vermont, and Washington. By choosing "Submit Application" I agree to the statements above and I also confirm that I have read and understood the Privacy Notice referenced below.
Data Privacy: BCLP complies with applicable data privacy laws. For details of your privacy rights (including the right to object, where applicable, to our processing of your Personal Information), please see our Privacy Notice. In particular:
- The BCLP Firm to which you are applying is responsible (i.e., it is the 'Data Controller') for the personal information it collects from you (see our Legal Notices for further details).
- Your personal information will be used for your recruitment and potential advancement in the organization, and also to comply with our legal and regulatory obligations. It will also be used for those other relevant purposes in our Privacy Notice, such as equal opportunities monitoring and reporting where legally permitted; and for the improvement of our recruitment and other business processes.
- We undertake pre hiring checks of Partners and staff (including social media, regulatory and criminal records checks where legally permitted). We use external providers, and also undertake certain verifications ourselves. If you do not provide your personal information (or your consent to the checks where applicable), we will not be able to recruit you.
- We will share certain personal information with our international offices and select third parties, subject to appropriate safeguards.
At BCLP, we've built our firm on the foundations of thinking differently. Curious, inquisitive and unbound by tradition, we're building change within our sector and beyond.
It starts with our people, which is why we're looking for a Client Services Assistant to join our team - a role that sets the tone for an exceptional client experience. Curiosity and fresh thinking shape everything we do at BCLP, and our Facilities team plays a key role in creating a workplace where people can thrive.
You'll be responsible for:
- Welcome clients and visitors with a first class reception experience across multiple floors
- Manage meeting rooms to impeccable standards, ensuring all spaces are prepared, stocked, and ready
- Escort clients to meetings and support events, including registration and hosting
- Coordinate room bookings using Rendezvous, liaising closely with catering, AV, and facilities teams
- Provide first line AV support and assist with calls, taxis, and general client queries
- Maintain a tidy, secure, and professional client environment at all times
Skills and experience required
- Front of house experience in a professional or corporate environment
- A genuine commitment to delivering exceptional client service
- Strong attention to detail and the ability to manage complex bookings
- Calm, confident communication skills and a collaborative mindset
- Reliability, flexibility, and a polished, professional presence
- Experience using room booking systems (Rendezvous, Manhattan, Condeco, or similar)
- Good working knowledge of Microsoft Office
- Ability to work a rotating shift pattern (35 hours per week, Monday-Friday, between 07:00-19:00)
At Bryan Cave Leighton Paisner we understand the value of a diverse workforce and we believe people perform at their best when they can truly be themselves at work. We aim to create an inclusive environment where all our employees are valued, motivated and able to be themselves. In order to provide the best possible service to our diverse client base, we are committed to recruiting, retaining, rewarding and developing our people with regard to their abilities and contributions and without reference to their background, gender, gender identity or expression, ethnic origin, age, religion, sexual orientation, socio economic status, political belief, disability or any other protected characteristic.