Client Service Project Manager - Stoke On Trent

Client Service Project Manager

Salary: £28,000 - £40,000
Location: Stoke On Trent

About the Role

Construo Recruitment is working in partnership with a creative design and production agency to recruit a Client Service Project Manager to support the delivery of exhibition, event, and interior space projects.

This is an exciting opportunity for an experienced project professional to join a fast-paced and collaborative environment, managing projects from inception through to completion while acting as the primary point of contact for clients.

The successful candidate will play a key role in coordinating internal teams, managing budgets and programmes, and ensuring projects are delivered to the highest standards across exhibitions, events, and interior fit-out environments.

Key Responsibilities

• Act as the primary point of contact for clients throughout the project lifecycle
• Build and maintain strong long-term client relationships
• Develop detailed project plans including timelines, budgets, and resource allocation
• Coordinate with internal design, production, and logistics teams
• Manage multiple projects simultaneously, ensuring successful delivery on time and within budget
• Monitor project progress and resolve issues proactively
• Prepare cost estimates, track project expenditure, and support financial reporting
• Ensure all deliverables meet company quality standards and client expectations
• Coordinate on-site project delivery for exhibitions and events where required
• Lead project meetings and maintain clear communication between all stakeholders
• Conduct post-project reviews and gather client feedback
• Maintain accurate project documentation and records

Requirements

• Previous experience in project management within exhibitions, events, interiors, or design & production sectors
• Strong client-facing and relationship management skills
• Excellent organisational and communication abilities
• Ability to manage multiple projects in a fast-paced environment
• Strong budgeting, coordination, and problem-solving skills
• Good understanding of design and production processes
• Proficiency in Microsoft Office and project management software such as Asana, Trello, or MS Project
• Ability to work under pressure and manage changing project requirements
• Strong attention to detail and commercial awareness

Desirable Experience

• Degree in Project Management, Business, Design, or related field
• Experience managing exhibition or event installations
• Previous experience within creative or production agency environments
• Willingness to travel for client meetings and project delivery

What's on Offer

• Salary of £28,000 - £40,000
• Company pension
• Additional annual leave
• Health & wellbeing programme
• Life insurance
• Free on-site parking
• Opportunity to work on exciting projects for leading brands and clients
• Collaborative and creative team environment
• Professional development and career progression opportunities