Client Service Executive, Banking - Guernsey

Overview

Our Personal and Premium Banking client are seeking to appoint a Customer Service Executive. They are looking for a new member of the Client Service team who will provide assistance for dealing with their clients daily banking requirements.

Responsibilities

• Assist with day-to-day client service and communicate with clients to resolve queries.
• Carry out callbacks and arrange online banking activations.
• Provide assistance to other team members during busy times.
• Identify opportunities to cross-sell and up-sell bank products and services, and work with Relationship Managers to convert these leads.

Qualifications

• Strong written and verbal communication skills.
• Ability to work collaboratively within a team.
• Proficient IT skills with a keen interest in banking and learning about products/services.
• Experience in any banking role is desirable but not required.

How to Apply

To apply for this role please send a copy of your CV to or call .

Residency and Permits

Please note applications can only be taken from candidates living in Guernsey who are in the possession of a Guernsey Resident Working Permit.

Notes

AP Group is acting as an introductory service in relation to this vacancy. By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide to AP Group and its subsidiaries will be subject to the protection of Data Protection Laws, our policy for which can be found at