Client Relations and Growth Coordinator

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Client Relations and Growth Coordinator, Bournemouth

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Client:

A1 Care

Location:

Bournemouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

d1ffec5d2ce7

Job Views:

2

Posted:

14.07.2025

Expiry Date:

28.08.2025

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Job Description:

Job Description

Client Relations and Growth Coordinator - Bournemouth, Christchurch and Poole

Be part of something meaningful. Lead with compassion. Grow with purpose.

Join our award-winning team atA1 Care, a family-run organisation proudly recognised as one of theTop 20 Home Care Providers in South West Englandfor the fourth consecutive year!

We are seeking a dedicated and dynamicClient Relations and Growth Coordinatorto help us continue delivering outstanding care and support to our clients and carers.

Key Responsibilities

• Develop and maintain efficient rotas that meet both client needs and carer preferences.
  
• Ensure care plans are person-centred, compliant, and regularly updated.
  
• Support recruitment, induction, and supervision of carers.
  
• Build strong relationships with clients, families, and health professionals.
  
• Respond promptly to client or staffing emergencies and coordinate solutions.
  
• Monitor service quality, client satisfaction, and carer engagement.
  
• Attend local events and support with business development
  

Requirements

Who We're Looking For

We're looking for someone with more than just experience. We're looking for apeople personwho thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy, a get up and go attitude and loves collaboration.

This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. It's very much a hands on role.

Essential Skills & Qualities:

• Minimum 1 years' experiencein a care coordination or similar role within the home care/domiciliary sector.
  
• Full UK Driving Licence and access to a car
  
• Excellent communication(both written and verbal) and interpersonal skills.
  
• Strongpeople managementand relationship-building abilities.
  
• Ability toengage, support, and motivatecarers with empathy and clarity.
  
• Solidproblem-solvingandorganisationalskills.
  
• Confident in using care systems andIT tools(experience with electronic rostering software is an advantage).
  
• A proactive mindset and ability to work independently under pressure.
  

Benefits

What We Offer

• Competitive Salary:Up to £30.000 per year (based on experience), plus potential on-call payments and bonuses (On target earnings up to £34k per year)
  
• Professional Development:Ongoing training and career progression opportunities tailored to your growth.
  
• Supportive Culture:Work within a collaborative, family-oriented environment that values people above all.
  
• Impactful Work:Make a genuine difference in people's lives every day through quality care coordination.
  

Other benefits:

Benefits:

• Company events
  
• Company pension
  
• Employee discount
  
• Employee mentoring programme
  
• Free parking
  
• Health & wellbeing programme
  
• On-site parking
  
• Referral programme
  
• Store discount
  

If you are passionate about delivering high-quality care, love working with people, and want to grow your career in a company that values integrity and excellence,we'd love to hear from you.

Apply today and become part of theA1 Carefamily - where quality care starts with you.

Requirements
KEY RESPONSIBILITIES Develop and maintain efficient rotas that meet both client needs and carer preferences. Ensure care plans are person-centred, compliant, and regularly updated. Support recruitment, induction, and supervision of carers. Build strong relationships with clients, families, and health professionals. Respond promptly to client or staffing emergencies and coordinate solutions. Monitor service quality, client satisfaction, and carer engagement. Attend local events and support with business development WHO WE'RE LOOKING FOR We're looking for someone with more than just experience. We're looking for a people person who thrives in a fast-paced environment and genuinely cares about making a difference. This role requires someone with energy, a get up and go attitude and loves collaboration. This is not an admin position you will be expected to support in the field with new assessments and engage with clients for up to 40% of your working week. It's very much a hands on role.