Client Executive Partner

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The Client Executive Partner (CEP) is the key Atos customer-facing representative, who is directly responsible for customer relationship management on a day-to-day basis. The CEP is a senior manager within the business who has ultimate responsibility for all services being delivered to the client, handling both the revenue and the cost elements of a contract, and as such has total P&L responsibility. The CEP is the empowered Atos representative who leads the customer's business relationship. Their mission is to grow one or several Atos client accounts across an Industry

Business-critical metrics

• Order entry growth


• Total Revenue growth


• Project Margin


• Operating Margin


• Free Cash Flow (billing acceleration, overdue reduction, contract asset reduction)

Responsibilities

• Customer Management - Planning, Selling, and Delivery


• Construct and reinforce relationships with customers


• Be positioned as a business partner of the client's organization


• Assume full end-to-end global P&L accountability for the client account


• Be accountable for all dimensions of the account, from sales to operational excellence in service and project delivery


• Implement the Account Plan, growth strategy, and ambition for their client(s)


• Be responsible for the client's stakeholder relationship management


• Contribute to the development of new products through the identification of customer needs


• Co develop new Industry specific solutions with customers and GCEX (for global accounts) or the Industry Country Leader (for local accounts)


• Lead and functionally run a dedicated core client management team (Sales, Solution Manager, Industry Specialist, Delivery Executive, Program Managers)

Requirements

• Knowledge and experience in the manufacturing industry in the UK


• Experience and network in the Défense industry in the UK


• Experience in relationship management of Key customers

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