Client Advisor M/F - Roermond Outlet

Moncler is currently looking for a Full time Client Advisor to join our team in the Roermond Outlet.

Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand's values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and tasks:

Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;

Achieves excellent selling performances and results;

Implements and maintains company's visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;

Actively cooperates during preparation and execution of inventories;

Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:

Previous experience in sales roles;

Experience in structured luxury fashion/retail companies is a plus;

Previous international experience both in professional and non-professional contexts;

Passion for retail, client service and the luxury fashion industry;

Excellent understanding of the luxury sector and product sensitivity;

Strong communication skills;

Willingness to evolve in the organization, willingness to relocate is a plus;

Fluency & sophistication in Dutch, English, or German is preferred, another language is a plus;

Digitally aware and open to new ways of working;

Ability to work in a fast-paced, changing environment.

"Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees."