Client Administrator - Employee Benefits

Client Administrator - Employee Benefits page is loaded Client Administrator - Employee Benefitslocations: Manchester: Hybridposted on: Posted Todayjob requisition id: R2548 Client Administrator - Employee Benefits Manchester (hybrid working - office attendance as required) Full-time permanent We're looking for an experienced Client Administrator to join our Employee Benefits team in Manchester. This is a key role for someone who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience. About the role As a Client Relationship Manager, you'll support a team of consultants by managing a portfolio of client Employee Benefits. These include Group Personal Pension (GPP), Group Life Assurance (GLA), Critical Illness Cover (CIC), Group Income Protection (GIP), Private Medical Insurance (PMI), Health Cash Plans (HCP), Dental and Travel Insurance .You'll act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting consultants in delivering tailored solutions. What you'll be doing managing and administrating a portfolio of Employee Benefits clients working closely with consultants to ensure clients' needs are met, including attending client meetings where required maintaining strong, professional relationships with clients managing client affairs promptly and accurately planning, prioritising, and organising your workload to meet agreed service standards building effective working relationships with colleagues and external contacts What we're looking for (essential) experience in an employee benefits-related role strong numeracy, literacy, and IT skills excellent verbal and written communication skills proactive, able to work independently while collaborating with a team positive attitude with the ability to work under pressure while maintaining attention to detail What success looks like efficient and accurate administration of client portfolios strong client relationships and satisfaction seamless support for consultants and internal teams high attention to detail and service excellence What's in it for you competitive salary, flexible benefits package, including: group pension life assurance income protection health cash plan opportunities for career progression and professional development hybrid working with flexibility to attend the office when required participation in charity and social activities About Mattioli Woods With decades of experience, Mattioli Woods helps clients achieve financial security through tailored, relationship-led solutions. We combine technical expertise with a professional yet supportive culture, ensuring our people and clients thrive.Apply today or contact us for a confidential conversation. Introduce YourselfIntroduce yourself to our recruiters and we will get in touch if there is a role that seems like a good match.We know that finding the right role can be overwhelming. As a result, we want all candidates - from entry-level to leadership - to experience a fair and transparent recruitment process.Our selection process is an important part of our culture. We have therefore broken it down, mapping out the process your application may follow.