Clerical Officer - Enniskillen

Clerical Officer - Northern Ireland Housing Executive - Enniskillen

Join the team at the Northern Ireland Housing Executive in Enniskillen as a Clerical Officer and provide essential administrative support to help ensure the smooth and efficient delivery of services. This is a great opportunity to build experience within a busy public sector environment while supporting day-to-day operations and delivering a high standard of customer service.

About the role:

• £13.05 per hour
• NIHE Enniskillen Office
• 37 hours a week, Monday - Friday 9am - 5pm
• Holidays: 35 days pro rata
• Duration: Temporary, ongoing
• Please note closing date for this vacancy is 10am on 4th September 2026 - however you can register your interest for other upcoming vacancies by applying today

What you'll be doing in this role:

• Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
• Maintain accurate records, filing systems, and databases.
• Process forms, documents, and routine administrative tasks.
• Schedule appointments, meetings, and maintain diaries where required.
• Respond to customer and public enquiries in a professional manner. Input, update, and retrieve information using computer systems.
• Prepare reports, letters, and other documents as required.
• Ensure compliance with organisational policies, procedures, and confidentiality requirements.

What requirements are needed for this role:

• 5 GCSEs to include Maths and English
• 1 year's relevant experience in a similar role, delivering excellent customer service and completing administration tasks
• Strong IT skills including Microsoft packages, communication skills, and organisational skills
• Compassionate, with a drive to support customers
• Ability to work on own initiative with accurate and timely completion of tasks
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position

Riada Resourcing is an equal opportunities employer.