Cleaning Supervisor

Lead standards. Drive performance. Support a high-quality environment.

Full time

• 37.5 hours per week
• Monday to Friday
• AM Position: 06:00 - 14:00 or PM Position: 13:30 - 21:30
• £15.50 per hour
• Opportunities for career development
• Plus our Sodexo employee benefits package

Thermo Fisher Scientific, Langhurst Wood Road, Horsham, RH12 4QD

About the role

At Sodexo, we're committed to delivering safe, compliant, and high-performing workplaces for our clients. We are currently seeking an experienced and motivated Cleaning Supervisor to lead cleaning operations at Thermo Fisher Scientific in Horsham.

This is a key role within our facilities team, responsible for overseeing daily cleaning operations, managing staff, and ensuring all services are delivered in line with contractual, quality, and compliance standards within a regulated environment.

What you'll do

• Supervise and coordinate the day to day cleaning operations across office, laboratory, and controlled environments
• Allocate tasks, manage rotas, and monitor staff attendance, performance, and productivity
• Ensure cleaning standards are delivered in line with Service Level Agreements (SLAs), KPIs, and site specifications
• Carry out regular quality audits and performance checks, ensuring compliance with agreed standards
• Train, support, and develop team members, maintaining accurate training records
• Enforce Health & Safety procedures, including COSHH, safe systems of work, and correct use of PPE and equipment
• Manage cleaning materials and equipment, including stock control, ordering, and safe storage
• Ensure all documentation, reports, and compliance records are completed accurately and on time
• Report incidents, hazards, equipment faults, and maintenance issues promptly
• Act as a key point of contact for the client and internal stakeholders, maintaining strong working relationships
• Support continuous improvement and ensure a consistent, high-quality service is delivered

What you'll bring

• Previous experience in a cleaning supervisory role, ideally within a corporate, laboratory, or regulated environment
• Strong knowledge of cleaning standards, compliance, and Health & Safety regulations (including COSHH)
• Experience managing teams, including rota planning, performance monitoring, and training
• Excellent organisational, communication, and leadership skills
• Ability to work in a structured, compliance-driven environment
• Proactive approach with strong attention to detail and problem-solving ability
• Relevant qualifications such as BICSc, NVQ Level 2, or IOSH/COSHH certification are desirable

Benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
• Access to a 24hr virtual GP Service
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big brand retailers
• Save for your future by becoming a member of the Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
• Sodexo UK and Ireland's enhanced benefits and leave policies

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications.