Cleaning Supervisor

Cleaning Supervisor page is loaded Cleaning Supervisorlocations: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 16, 2026 (9 days left to apply)job requisition id: R6442 Here at UPP we currently have a fantastic opportunity for a Cleaning Supervisor to join our team. This is a permanent, full- time position working 37.5 hours per week from 9 am to 5.30 pm Monday to Friday.The Cleaning Supervisor will manage domestic services across the estate, including delivery of soft services, ensuring adherence to the stipulated Service Level Agreement. Role responsibilities include: Plan housekeeping and domestic services, general management, and administrative and control procedures Maintain accurate information on costs incurred on housekeeping and cleaning activities Regular review of existing procedures in order to increase efficiencies and improve service standards and continually review operating practices in order to identify new or alternative methods of work Respond to student complaints within the agreed time scales Manage and train all relevant staff, raising any potential disciplinary or grievance issues Supervise the work of all housekeeping and domestic service staff to ensure high standards are met Complete appraisals of relevant staff and identify training and development needs Liaise as necessary with URSL staff (locally and in head office), hall residents, University Clients, key stakeholders and University Accommodation Services Adhere to Health, Safety and Hygiene regulations and policies Provide cover for the Assistant Business Manager when required Travel across the two sites in King's Cross and StratfordWe truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation. We are looking for you to have worked in a similar role and environment with supervisory experience and have great communication and organisation skills, along with an attention to detail and the passion to ensure your team always does an excellent job.You will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS. What we offer: In return, we are offeringa fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.We also give two paid volunteering days each year to support a charity of your choice. Our people are at the heart of how we operate and we welcome everyone who shares our values, regardless of background or identity. Valuing our differences is what makes UPP a growing success and allows everyone to come to work feeling valued and supported. Investors in People is an accreditation that is granted to organisations that demonstrate a clear commitment to the people who make up an organisation. Only 17% of accredited UK organisations meet the gold standard, so as a company we are extremely proud and excited to hold this award. We are a team of people with energy, pace and passion; if that sounds like you, apply today. We are proud to be the UK's leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.However, we're more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.At UPP, we believe your career should be as rewarding as the impact you make. Here's what you can expect when you join us:To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our . Apply today and start your journey with UPP. Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered. Career Growth : Learn, lead, and progress with tailored training and leadership programmes. Rewards & Benefits : Competitive package and range of benefits designed for you. Health and Wellbeing : From mental health resources to wellness programmes, and everyday support. Purpose & Impact : Every role shapes the student experience.