Claims Operations Lead - FNOL & Data Governance

Lloyd's Insurer in London / Birmingham / Worthing is seeking an experienced Operations Manager to lead Claims Operations. You will oversee FNOL, data governance, and supplier relations to ensure service excellence across UK offices.

In this role you will manage panel solicitors, monitor SLAs and KPIs, and drive continuous improvement within facilities and compliance. The position requires strong leadership and a track record in claims operations.