Claims Administrator - Belfast

Claims Administrator

Belfast

The Lockton Belfast team draws on decades of insurance services experience, combining deep technical expertise with innovative, tailored solutions for clients ranging from local businesses to major global organisations.

We are now recruiting for a Claims Administrator to join our expanding team.

This role is an excellent opportunity for someone at the early stages of their career: whether you are a recent graduate or looking to move into a professional, client-focused environment. You will gain strong foundations in insurance, develop key administrative and analytical skills, and build a long-term career within a highly respected global business.

About the Role

As a Claims Administrator, you will support the Claims team in delivering an exceptional service to clients and insurers. You will be responsible for ensuring claims are processed accurately, documentation is maintained to a high standard, and enquiries are handled efficiently.

This position offers full training and the chance to develop into more senior claims roles as your knowledge grows.

Your Responsibilities

• Provide administrative support to the Claims team, ensuring all documentation is accurate, up-to-date, and compliant.
• Assist with the logging, monitoring, and progression of claims across various insurance lines.
• Liaise professionally with clients, insurers, and internal stakeholders via email, telephone, and written correspondence.
• Prepare and maintain records, reports, and claims files in line with internal processes.
• Help coordinate information required for claims handling and settlements.
• Manage your workload effectively, ensuring deadlines are met without compromising quality.
• Support the wider team with ad-hoc administrative tasks as required.

Your Knowledge & Expertise

• Strong organisational skills with ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
• Ability to communicate effectively and professionally, both verbally and in writing with clients, insurers and colleagues
• A proactive mindset with the energy and appetite to learn and progress within the business.
• Good working knowledge of Microsoft Office (Outlook, Word, Excel) and an ability to learn new systems quickly.
• Experience of London Market systems including ECF and CLASS would be beneficial but not essential
• Previous administrative experience is advantageous but not required - full training will be provided.

Why Join Lockton?

• Global reputation with a strong local presence in Belfast
• Extensive training and development opportunities
• Supportive team environment with clear progression pathways
• Exposure to a wide range of clients and insurance lines
• Opportunity to build a long-term career in claims and insurance

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