Citrix Subject Matter Expert (SME)

Job Description: About DXC DXC Technology is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise, DXC Technology serves nearly 6,000 private and public sector clients across 70 countries. The company's extensive partner alliance and independent status allows us to build strong vendor relationships. This role will be full time onsite in either Newcastle or Erskine. The role requires SC moving to DV. You must have resided in the UK for the past 5-10years to meet current security clearance requirements Are you a single British passport holder (i.e., no dual nationality or any type of overseas card held directly or via parents) The Roles Primary Responsibilities: Serve as the primary technical authority on all aspects of Citrix technologies including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, Citrix ADC (NetScaler), Citrix StoreFront, and Citrix Workspace. Lead the design, configuration, deployment, and maintenance of Citrix infrastructure and related solutions. Manage Citrix environments across on-premise, hybrid, and cloud-based deployments (Azure/AWS). Develop and maintain documentation including architecture diagrams, build guides, SOPs, and knowledge base articles. Monitor and optimise system performance, capacity, and availability of Citrix environments. Collaborate with security and compliance teams to ensure Citrix platforms adhere to organisational and regulatory requirements. Drive continuous improvement initiatives around user experience, system reliability, and automation. Work closely with service desk, desktop support, and EUC teams to ensure seamless end-user service delivery. Evaluate and recommend Citrix-related tools, upgrades, patches, and licensing. Support and lead Citrix-related projects such as platform upgrades, cloud migrations, and DR testing. Desirable Skills : 5+ years of hands-on experience with Citrix technologies in an enterprise environment. Expert-level knowledge of: + Citrix Virtual Apps and Desktops (on-prem and/or Citrix Cloud) + Citrix StoreFront and Workspace Environment Management (WEM) + Citrix ADC (NetScaler) - configuration, high availability, and security + FSLogix, Profile Management, and User Layering Strong experience with Microsoft Windows Server, Active Directory, Group Policy, and user profile management. Familiarity with scripting/automation (PowerShell preferred). Experience with monitoring and performance tools Knowledge of cloud-based VDI solutions (Microsoft AVD, Citrix on Azure/AWS) is a plus. Citrix certifications (e.g., CCP-V, CCE-V) highly desirable. ITIL awareness and change management experience. About you: UK national Happy to go through Security Clearance or already security cleared to SC and willing to go up to DV level clearance if not already. Confident in delivering high level technical representation of issues; including conference calls and handling of technical resolution. Experience collaborating with 3rd party vendors and customers. Passionate about technology. Natural problem solver. Ability to work with an Agile Team, being able to be self-driven and looking for continuous improvements. Opportunity Type: Permanent Vacancy Salary Description: Dependent on skills and experience Location: Virtual First (Remote) Countries: United Kingdom Application Website: Start Date Details : Immediate Other Benefits -Generous Family Friendly Flexible benefits package -Health and Dental Insurance -Company pension with employer contributions of up to 6% -Ability to buy and sell annual leave -Cycle to work scheme -Affiliated discount schemeAt DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available . DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at .