CHT Lead

We are a global recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you

Description:
Role Title: CHT Lead
Location: Wokingham (Reading) Hybrid-60% remote and 40% onsite (3 days in a week)
Duration: 26/04/2026
Pay rate: £313 per day inside IR35

Role Description:
Lead the management and delivery of cloud hosting and technology services, ensuring reliability and scalability.
Define and implement service strategies aligned with business and IT objectives.
Oversee incident, problem, and change management processes to maintain service stability.
Collaborate with stakeholders to ensure service expectations and SLAs are met.
Drive continuous improvement initiatives to enhance service efficiency and effectiveness.
Manage risk assessments and mitigation strategies for cloud and technology operations.
Provide leadership and guidance to technical teams, ensuring best practices are followed.
Monitor service performance metrics and report on key operational insights.
Ensure compliance with security standards, governance policies, and regulatory requirements.

Required Skills & Experience:
Strong experience in managed services, cloud hosting, and IT service management.
Expertise in cloud platforms such as AWS, Azure, or Google Cloud.
Excellent stakeholder engagement and communication skills.
Ability to analyze service performance and implement improvement strategies.
Experience in leading cross-functional teams within a managed service environment.
Knowledge of ITIL frameworks and service life cycle management.

Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700.

If you are interested in this position and would like to learn more, please send through your CV, and we will get in touch with you as soon as possible. Please note, candidates are often shortlisted within 48 hours.