Chief Operating Officer: Elevate Customer Operations & Growth

MHR is hiring a Chief Operating Officer to lead end-to-end customer operations and a unified service delivery model. You will drive performance, governance and a seamless operating rhythm across Professional Services, Managed Services, Service Desk, Service Management, Customer Success and Service Design.

You will shape strategy, balance customer value with commercial performance, and build a scalable organisation ready for sustainable growth in a SaaS-enabled services environment.