Chef de rang

San Clemente Palace, Venice aims to become one of the most exclusive resorts in Europe, representing the true elegant Italian but understated luxury experience for a worldwide Clientele.

Further product enhancements, the stunning location, young and talented Colleagues inspired by enthusiastic leaders, level of standards, sensible approach to sustainability, and innovation will enable us to attract always more high-end expert travelers, becoming leaders in the market also for exclusive private events, consequently increasing steadily ADR and profitability.

CHEF DE RANG

San Clemente Palace Venice's Chef de Rang is in charge of assisting guests in a proper and professional manner, ensuring that quality and service standards are met and surpassed at all times.

Duties and responsibilities:

Proactively welcome and greet all guests and visitors to the F&B outlet

Professionally seat guests offering them menus and drinks

Provide explanations of the menu and recommend wine as appropriate

Address special guests' preferences as recorded in guests' history profiles

Handle guests' complaints in a highly professional manner

Ensure that all equipment, crockery, cutlery and glassware are cleaned regularly and to a high standard

Anticipate guests' needs in order to provide an exceptional and unique guest experience in line with the Legendary Quality Experience, Pillars and hotels standards

Maintain high team focus by showing co-operation and support to all the colleagues

Attend daily meetings

Perform any other reasonable duty as required by management

Adhere to Safe & Sound procedures regarding Health & Safety and HACCP standards

Requirements:

Mandatory:

Minimum 5-years experience within a luxury resort/hotel's outlet

Proficiency in English, Italian and an additional language

Able to multitask and manage time

Excellent guest service attitude

Passionate about food & beverages

Charming and outgoing personality with excellent manners and communication skills

Team-work skills and attitude

Willing to attend training sessions as provided by management to develop own skills

Able to stand for extended periods of time

Good IT skills

Flexible schedules and working hours plus the willingness to work on weekends and holidays

Desirable:

HACCP Certificate

A Tourism or Hospitality degree

International work experiences

Wine course certification