Chargeback Specialist - £14/hr

Chargeback Specialist - £14/hr

Hybrid work setup based in Oxford

• Research and resolve customer chargebacks and disputes
• Communicate with payment processors, cardholders, and others as needed
• Apply bank and card industry regulations in resolving disputes
• Enter and maintain chargebacks in the management system
• Develop strong relationships with key partners

• 1+ years experience managing chargebacks or payment disputes
• Prior experience supporting the merchant side of disputes
• Ability to work independently and with multiple deadlines
• Strong analytical and problem-solving skills
• Good communication skills

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.