Change Manager

Change Manager

Duration: 6 months

Location: Edinburgh or Leeds (2 days per week onsite)

Salary: Circa £70k per annum

Overview

The programme is delivering a significant transformation to how change is governed, assured and delivered across my client. Central to this transformation is the decommissioning of the existing Framework and the introduction of a simpler, capability-led model that embeds assurance into the flow of work through structured data, automation and smart workflow.

We are seeking a hands-on, delivery-focused Change Manager to support the successful transition through Transition and beyond. This role plays a critical part in driving colleague readiness, adoption, and safe delivery of change, working closely with Integrators, Product Owners, Engineering and Compliance stakeholders.

The Role

As an Change Manager, you will plan, coordinate and deliver change activity across the programme. You will support structured delivery plans, translate complex delivery impacts into clear actions for colleagues, and ensure the organisation is prepared for new ways of working as the existing framework is decommissioned.

This is a highly collaborative role requiring strong relationship-building skills, the ability to navigate complexity, and a practical mindset focused on how change lands, embeds, and sustains.

Key Responsibilities

Change Delivery & Planning

• Support the creation and execution of change and implementation plans aligned to milestones.
• Track change activity, dependencies, risks and readiness actions across multiple workstreams.
• Support Agile sprint-based delivery, coordinating change outputs with delivery teams.
• Maintain clear visibility of progress, blockers and actions required to keep delivery on track.

Platform & Delivery Support

• Work closely with Product Owners, Engineering and Integrator colleagues to support adoption of new Route to Live workflows and tooling (eg, Jira Cloud).
• Translate delivery and tooling changes into clear and accessible guidance for impacted colleagues.
• Support the embedding of new behaviours, processes and standards.

Compliance Area Change

• Coordinate readiness activity for Compliance functions impacted by the new model.
• Support training, onboarding and implementation activity.
• Act as a day-to-day contact for change-related queries, providing clarity, answers and support.
• Help Compliance teams adopt new ways of working safely and effectively.

Testing & Go-Live Support

• Create test plans and support execution of testing activities.
• Coordinate test communications, feedback loops and issue tracking.
• Work with teams to drive resolution of defects or gaps.
• Support go-live readiness and contribute to a safe and controlled launch.

Communications & Training

• Draft and deliver clear, plain-English communications aligned to programme comms principles.
• Support creation, publishing and circulation of guidance, training materials and readiness assets.
• Monitor colleague feedback and adjust messaging or materials where required.

Post-Live & Embedding

• Support post-go-live activity, including issue triage, colleague queries and adoption tracking.
• Help monitor lessons learned and drive continuous improvement actions.
• Support the embedding of new ways of working beyond go-live.

About You

You are a structured, proactive and delivery-focused change professional who brings clarity to complexity. You thrive in environments with multiple stakeholders and enjoy helping teams understand, adopt and embed new ways of working.

You:

• Communicate clearly and confidently in plain English.
• Build relationships quickly and influence without authority.
• Can translate complex change impacts into practical actions.
• Are empathetic, collaborative and people-centred in your approach.
• Understand how change lands from a colleague, training and communications perspective.
• Are comfortable working across technology, operations and risk/compliance teams.
• Can handle peaks and troughs in workload and adapt quickly.
• Ask challenging questions and seek clarity to support effective decision making.

What You Will Bring

• Experience supporting or delivering change in a large, complex corporate environment.
• Strong planning, coordination and organisational skills.
• Experience developing communications, training or readiness materials.
• Ability to manage and influence diverse stakeholders and delivery teams.
• A practical, hands-on attitude and willingness to learn quickly.
• Experience working in Agile environments (desirable but not essential).
• Confidence supporting testing, though you are not required to be a tester.
• Strong relationship-building capability - essential to programme success.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Pontoon is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.