Change Analyst

We are looking for an enthusiastic motivated candidate who can be part of a small but critical team to support changes to our clinical applications.

High attention to detail, great communication skills and a logical mindset are the foundation of this role.

This is a technical role within the Change Team, working closely with the Change Lead to ensure changes are undertaken in a controlled manner and within the technical constraints of the system. Working to defined processes, procedures, and document standards, you will support the full life cycle of the change process, from assisting customers in determining and documenting their requirements, advising on the "art of the possible", through to the delivery into the production environment.

If you have great communication skills, are organised and committed to maximising our use of clinical applications to improve the care we give to patients then this is the role for you.

Main duties of the job

The purpose of this role is to provide critical support to the teams working on our Trust's Electronic Patient Record systems, including Rio and IAPTUS and clinical applications such as e-RS and Attend Anywhere. You will support the development of system changes which will improve the experience for staff and aid in improving the service they can offer to patients.

You will also liaise with customers from the initiation of a request for change, ensuring that all relevant information is gathered throughout the lifecycle of a change.

Work closely with the Systems Administration & Configuration Technicians and Systems Administration & Configuration Lead to discuss service requirements and ensure best practice as required.

Assist the Change Lead in managing the update and communication of the Change Schedule, a list of approved changes and their scheduled implementation dates.

About us

The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.

We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.

The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.

Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.

Royal Cornwall Hospitals NHS Trust is a research active organisation.

It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.

Website:

Job responsibilities

PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.

To be an employee of the NHS you need to successfully complete the following:

• Identity Checks
• Professional registration and qualification checks
• Employment history and reference checks
• Occupational Health clearance
• Satisfactory Disclosure and Barring Service check
• Right to work in the UK

For further information please visit: We reserve the right to close this advert early.

We may be able to offer flexible working. Please discuss at interview.

Person Specification Education / Qualifications and Relevant Experience

• Experience of business process modelling and the use of business process modelling tools such as Microsoft Visio
• Good basic education, demonstrating high levels of literacy and numeracy
• Experience of working within Change/Configuration Management in a professional IT environment
• Recent experience in the NHS

Skills and Aptitude

• Ability to prioritise work for self and work to deadlines
• Ability to communicate well with colleagues, other Trust Staff, and external agencies.
• Ability to work as part of a team

Knowledge and abilities

• Ability to use initiative to solve problems
• Ability to interpret request for changes and develop suitable resolutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£27,485 to £30,162 a yearper annum pro rata