Centre Receptionist/Administrator

Salary

£23,000 per annum

Details

Kumon develops every child's potential, offering maths and English study programmes to more than four million students worldwide. This centre is the central hub for Kumon instruction learning and development for all Kumon associates and new Instructors.

Key responsibilities of this role will include:

• Providing a professional reception service for the centre.
• Welcoming parents and taking messages.
• Communicating with Kumon parents regarding issues such as absences, discontinuance, and payments.
• Maintaining positive relationships with Kumon parents.
• Student sign in and sign out, including parent pick-up responsibility.
• New student form collection.
• Simple enrolment explanation.
• Carrying out other general administration duties.

Key skills and experience required for this role are:

• Proven track record in administrative roles.
• Proficient with the full range of Microsoft Office packages including but not limited to Word, Excel, PowerPoint, and Outlook.
• Excellent telephone manner.
• Team player, but ability to work on own initiative.
• Ability to work on multiple tasks.
• Good communication skills.
• Ability to prioritise and manage own workload amid conflicting demands and busy work periods.
• Professional manner, Enthusiasm and Positive attitude.
• Exceptional attention to detail.
• Flexible approach to working hours.
• Positive and caring interest in children and their capabilities.
• Must have Grade B in Maths and English GCSE (or equivalent).

Associates at Kumon share a passion for education, and the desire to help children achieve their full potential. No matter what your role is, you will make a real difference in developing students' abilities and will help you to achieve your full potential too.

Recruitment:

1. Stage 1 - Telephone Meeting with Recruitment Coordinator
2. Stage 2 - Orientation Meeting; including proficiency tests in Maths, English, and Aptitude
3. Stage 3 - Competency-based interview

Working hours

• 35 hours per week
• Tuesdays 11:00 - 19:30
• Thursdays 11:00 - 17:30
• Fridays 11:00 - 19:30
• Saturdays 8:30-16:30

Benefits

• Annual salary reviews
• Extensive training opportunities throughout your career
• Free Kumon Tuition for your children
• Hundreds of retail discounts
• a Company Pension

Fill out your details and they will be sent to our recruitment team.