Centre Principal
Posted 8 hours 36 minutes ago by Securitas UK
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Strategic Leadership- Develop and deliver the Centre's business strategy in line with Group objectives.
- Create and implement annual business plans covering commercial performance, people development, customer experience and operational excellence.
- Identify opportunities for sustainable growth while protecting and enhancing the Porsche brand.
- Build strong relationships with Porsche Cars Great Britain and other key stakeholders.
- Drive outstanding performance across every area of the Centre, delivering ambitious targets in new and Porsche Approved vehicle sales, aftersales, parts, finance and insurance, customer satisfaction and profitability.
- Take full accountability for the Centre's financial performance, including P&L responsibility.
- Monitor market trends, competitor activity and business performance to maximise opportunities and maintain a competitive advantage.
- Drive operational excellence and efficiency while maintaining exceptional standards across all departments.
- Inspire, develop and lead a high-performing management team.
- Foster an environment where colleagues feel engaged, supported and empowered to achieve their full potential.
- Champion talent development, succession planning and colleague retention.
- Create a culture built on accountability, collaboration and continuous improvement.
- Ensure the delivery of a truly world-class customer experience across every aspect of the business.
- Maintain exceptional levels of customer satisfaction, loyalty and advocacy.
- Continually evolve the customer journey to meet the expectations of a luxury, high-net-worth client base.
- Ensure full compliance with FCA requirements, regulatory obligations and Group policies.
- Maintain robust governance, risk management and compliance standards.
- Protect and enhance the reputation of both Porsche and Dick Lovett through exemplary leadership and professionalism.
You will be an accomplished automotive leader with a proven track record of delivering outstanding commercial results within a premium or prestige environment.
You will bring:
- Significant experience as a Head of Business, Centre Principal, General Manager or in a comparable senior dealership leadership role.
- A strong understanding of luxury retail and the expectations of discerning customers.
- A proven history of delivering sustainable profitability, growth and operational excellence.
- Exceptional leadership skills, with the ability to inspire, influence and develop high-performing teams.
- Strong commercial acumen supported by strategic thinking and sound judgement.
- Experience leading sizeable, multi-functional teams across both sales and aftersales operations.
- Excellent stakeholder management and relationship-building capabilities.
- A passion for developing people and creating high-performing cultures.
- High personal standards, integrity and professionalism.
This is a rare opportunity to join a successful, family-owned business with an outstanding reputation, ambitious growth plans and a genuine commitment to its people.
As one of the UK's most respected automotive retailers and one of Porsche's longest-standing partners in the UK, Dick Lovett is seeking an exceptional senior leader to take overall responsibility for Porsche Centre Tewkesbury.
More than a Centre Principal role, this is an opportunity to influence both Centre and Group performance as part of a highly regarded senior leadership team. You will play a pivotal role in shaping the future success of the business, leading a high-performing team, delivering exceptional customer experiences and driving sustainable commercial growth, while upholding the values and standards that define Porsche and Dick Lovett.