Centre Operations Lead: Customer Care & Safety

Waveleisure in Eastbourne is seeking a Duty Manager to lead the site team and deliver outstanding customer care across all touchpoints. You will drive staffing, safety, finance, programming, and performance while supporting marketing, cleanliness and overall operations.

The role requires experience in customer-focused service delivery, staff supervision, and cash handling. You will be responsible for opening/closing the centre and contributing to wider projects and improvements.