Centre Manager: World Class Service & Growth

IWG plc in Reading is seeking a Customer Services Manager to oversee all on-site operations and drive exceptional customer experiences. You will lead a small team, deliver against targets, and actively engage with prospective customers through tours and upselling.

The role emphasizes ownership, resilience, and a passion for high-quality service, contributing to a global network of customer-centric centres and promoting the IWG brand.