Centre Manager

Job Summary

Full time Centre Manager at Halfords Garage Services, Greenock, Inverclyde.

Base salary: £40,000 per year with an uncapped monthly bonus averaging £11,000. Full time role: 5 days a week.

Responsibilities

• Lead a team of around 11 technicians and service advisors.
• Accountable for the day to day running of the centre, maximising profit and minimising loss.
• Optimise workforce scheduling to meet customer demand.
• Analyse customer metrics and centre performance data to deliver against and exceed sales margin and profit targets.
• Provide coaching and training to colleagues in the moment.
• Manage capability and performance of the team.
• Ensure compliance with health and safety and quality standards.

Qualifications

• Track record of exceeding customer metrics and sales targets.
• Experience in coaching/training colleagues during service.
• Management experience including capability and performance management.
• IT proficiency, especially Microsoft Word, Excel and PowerPoint, with an aptitude to learn in house systems.
• Current full valid driving licence.
• Excellent verbal and written communication skills.

Benefits

• 25% off most Halfords Retail products and online.
• Up to 50% discount on garage bills at Halfords Autocentre.
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies.
• At least 25% colleague discount at Tredz.
• Life assurance.
• Uniform supplied.
• Discounts on groceries, shopping, holidays, insurance, days out, restaurants and more.
• Employee assistance programme providing free, confidential support and counselling.
• Trade Price Bike Scheme - buy one bike per year at significant discounts.
• Sharesave scheme - purchase shares at a 20% discount.
• Wagestream - access up to 30% of pay as you earn it for financial planning.
• Health Cash Plan - cash back claims for healthcare costs and access to health and well being services.

About the Team & Culture

Halfords is an inclusive workplace, welcoming applicants from all backgrounds. We are a rapidly growing business focused on motoring services and electric mobility, and a UK leader in motoring and cycling products and services.