Centre Manager
Posted 1 day 13 hours ago by FPMR Ltd
£40,000 - £50,000 Annual
Permanent
Full Time
Other
London, Hackney, United Kingdom, E8 4TA
Job Description
Job Title: Centre Manager
Location: London
Salary: £40,000 -50,000DOE + benefits
We're looking for a hands-on leader to drive exceptional customer experiences, operational excellence, and strong commercial outcomes. You'll oversee day-to-day centre operations, lead a high-performing team, and maximise revenue from coworking memberships and events. This role combines senior site leadership with commercial ownership, ensuring budgets and KPIs are consistently exceeded.
Key Responsibilities- Lead and develop the on-site team, fostering a customer-focused culture.
- Manage centre operations, from reception to facilities, ensuring smooth, high-quality delivery.
- Drive revenue growth through memberships and events, monitoring budgets and costs.
- Maintain health, safety, compliance, and quality standards.
- Build relationships with visitors, members, and community stakeholders.
- Identify opportunities to improve processes, efficiency, and service delivery.
- Proven experience in hospitality, flexible workspace, or customer-facing operations.
- Strong commercial focus with experience in revenue growth and business development.
- Strategic, proactive, and solutions-oriented leader.
- Exceptional communication and stakeholder management skills.
- Events management background
- Highly organised, resilient, and able to work autonomously.
- Lead a dynamic, community-focused environment.
- Drive meaningful customer experiences and operational excellence.
- Shape the success of a busy, fast-paced centre