Centre Manager - Banbury Lodge

Centre Manager - Banbury Lodge

Location: Banbury Lodge, Banbury
Salary: £45,000 - £50,000 per annum DOE
Hours: Full-time
Organisation: UK Addiction Treatment Group - UKAT

About Banbury Lodge

As part of UKAT's trusted network, Banbury Lodge has been helping individuals break free from addiction since 2018, drawing on over 12 years of expertise to deliver compassionate, person-centred care in a specialist residential environment.

At Banbury Lodge, we understand that recovery is unique to each individual. We offer personalised treatment plans designed to support people experiencing alcoholism, drug addiction, behavioural disorders and eating disorders. Our approach combines individual therapy, group counselling, holistic therapies and structured recovery support to help clients rebuild their lives and regain control.

What makes Banbury Lodge stand out is its dedicated focus on eating disorder treatment. We are one of the few UK rehabilitation centres offering specialist care for conditions such as anorexia, bulimia and binge eating disorder. Our experienced team provides tailored therapeutic support, nutritional guidance and emotional care, helping individuals develop a healthier relationship with food and body image while rebuilding confidence and balance in everyday life.

Banbury Lodge is also one of the few rehabs in the UK registered to support young people aged 16-18, providing early intervention that can be crucial in addressing addiction and eating disorders at a formative stage. With 23 bedrooms, an on-site gym and meals crafted by our in-house chef, Banbury Lodge provides a comfortable, recovery-focused environment that supports lasting healing.

Our work is guided by our values of Understanding, Kindness, Accountability and Teamwork, and we are passionate about helping people take meaningful steps towards long-term recovery.

The Role

We are seeking an experienced and motivated Centre Manager to lead the day-to-day operations of Banbury Lodge. This is a key leadership role, responsible for ensuring the centre delivers safe, effective, high-quality care while maintaining compliance with CQC, safeguarding, health and safety, quality assurance and internal governance standards.

The successful candidate will provide strong operational and people leadership, supporting staff development, client care, service quality, occupancy, compliance and the continued development of the therapeutic recovery programme.

This role would suit a confident leader with experience managing a health, social care, residential, therapeutic, substance misuse or similar regulated service.

Key Responsibilities

As Centre Manager, you will be responsible for:

• Managing the day-to-day operations of the centre, including rota planning, care management, facilities management and service delivery.
• Ensuring the centre operates in line with company policies, procedures, protocols, guidelines and quality standards.
• Maintaining compliance with CQC requirements, safeguarding responsibilities, health and safety standards, confidentiality, information governance, medication control and other legal or contractual obligations.
• Leading on safeguarding processes, incident management, risk management and continuous service improvement.
• Maintaining quality and compliance across all areas of the service.
• Contributing to the design, quality and maintenance of the therapeutic recovery programme.
• Supporting the delivery of a wide range of therapeutic interventions, group work, one-to-one support and recovery-focused activities.
• Developing and maintaining social inclusion and reintegration initiatives, including education and training opportunities for clients.
• Compiling, monitoring and reporting service data accurately and in a timely manner.
• Line managing and supervising employees, bank workers and volunteers to ensure agreed objectives are achieved.
• Ensuring effective induction, training and continuing professional development for staff and volunteers.
• Supporting staff retention, engagement and performance through effective leadership and supervision.
• Maximising client retention and occupancy in line with company targets.
• Maintaining up-to-date knowledge of good practice, regulatory developments and changes within the substance misuse and wider health and social care sector.
• Overseeing the health and safety of the building and ensuring any outstanding issues are reported and addressed promptly.

About You

We are looking for someone who can lead with confidence, compassion and accountability. You will be able to balance operational demands with a strong focus on quality, compliance, client care and team development.

You will have excellent communication and interpersonal skills, with the ability to motivate others, manage competing priorities and respond flexibly to the needs of a busy residential treatment setting.

The successful candidate will:

• Have the ability to embrace new ways of working.
• Manage their own time effectively and meet deadlines.
• Work well as part of a team and share ideas, knowledge and experience.
• Be able to work on their own initiative.
• Demonstrate excellent communication and interpersonal skills.
• Be confident managing challenging behaviour.
• Be flexible and responsive to the demands of the role.
• Be committed to continuous professional development.

Essential Qualifications and Experience

The successful candidate will have:

• A Health and Social Care Management qualification at QCF Level 5 or equivalent.
• Experience overseeing the operations of a centre, service or similar regulated environment.
• Experience within substance misuse, mental health, eating disorders, residential care, therapeutic services or a similar setting.
• Experience developing and delivering therapeutic interventions, including group work and one-to-one interventions within a substance misuse or related environment.
• Strong people management experience, including performance management, supervision and staff development.
• The ability to manage delegated financial budgets.
• Good working knowledge of Microsoft Office, Outlook and other relevant systems.
• A clear understanding of compliance, safeguarding, quality assurance and regulatory requirements.
• The ability to lead a diverse team of employees, bank workers and volunteers.

Why Join UKAT?

At UKAT, our work changes lives. We are committed to providing high-quality, compassionate treatment to individuals and families affected by addiction and related conditions.

As Centre Manager, you will play a vital role in shaping the culture, quality and success of Banbury Lodge. You will be supported by a wider network of experienced professionals and senior leaders, while having the autonomy to lead your centre and make a meaningful impact every day.

Apply Now

If you are an experienced health and social care leader who is passionate about recovery, quality care and service excellence, we would love to hear from you.

Apply today to join UKAT as Centre Manager at Banbury Lodge.