Centre Director, ILSC Dublin
Posted 4 days 7 hours ago by ILSC Education Group
Reports to: Vice President of Irish Operations
Location: Dublin
Salary: €60,000-€65,000 per annum
OverviewILSC Language Schools ("ILSC") is part of ILSC Education Group - a global leader in language education with schools across Canada, USA, Australia, India and now Ireland with our new Dublin campus co branded with Berlitz ("ILSC Dublin"). With over 35 years of experience, ILSC helps students from around the world achieve their academic, professional and personal goals through transformative learning experiences.
Building on the 125 year history of Berlitz operations in Dublin, our goal is to create ILSC Dublin as a dynamic, student centred environment that combines ILSC's global expertise with Ireland's vibrant cultural setting, making the school a hub of international exchange, innovation and growth.
The Centre Director provides strategic, operational and academic leadership for the Dublin school, ensuring an exceptional student experience, commercial performance and full compliance with Irish regulatory frameworks. The role combines academic leadership, operational coordination, safeguarding oversight, staff development and stakeholder engagement, while also driving innovation, quality assurance and long term growth.
The Centre Director reports to the Vice President of Irish Operations and ensures the global alignment of ILSC Dublin within the ILSC Education Group.
We are looking for a strategic, values driven leader with deep experience in the English language education sector, someone who can guide the school through change and growth while maintaining the highest standards of quality, compliance and student care. This role requires a confident change manager who can unite teams behind a clear vision, strengthen our culture and ensure every aspect of the student experience reflects our commitment to excellence.
Job Duties Academic and Programme Leadership- Act as the senior academic director for the Centre, providing leadership, direction and oversight to the Academic Leadership Team.
- Lead the Academic Management Team, working closely with the Assistant Director of Studies, Senior Teacher and Coordinators to ensure academic excellence, curriculum quality and alignment with student needs.
- Liaise with the ILSC Global Academic Affairs team to support the development of and implementation of new courses, pathways and customised programmes.
- Assure academic quality assurance through supporting the Academic Management Team to conduct observations, evaluations and continuous improvement of the academic team.
- Oversee integration between academic timetables, activities, excursions and accommodation to ensure an exceptional learner experience.
- Lead and oversee all day to day operations in the centre, including facilities, student services, logistics, timetabling and service delivery.
- Work with the Vice President of Irish Operations and ILSC Global teams to develop and implement strategic plans for growth, product development, diversification and student experience enhancement.
- Own the centre's P&L, including budgeting, forecasting, cost control and margin optimisation.
- Conduct quality control assessments to identify and resolve operational, client or agent issues.
- Maintain full compliance and accreditation with regulatory bodies including TrustEd, Accreditation and Coordination of English Language Services (ACELS), GNIB (Garda National Immigration Bureau) visa requirements, Health and Safety Authority and all internal ILSC policies.
- Analyse operational systems and maintain accurate policies and procedures.
- Serve as the Designated Safeguarding Lead (DSL), managing child protection, risk assessment and safeguarding cases for adult and junior programmes in line with all regulatory requirements.
- Ensure a safe, inclusive and supportive environment for all learners.
- Ensure robust systems for registration, orientation, accommodation and extracurricular programming in line with ILSC's global operations.
- Recruit, onboard, train and manage non teaching staff; and lead teacher recruitment and academic HR matters with the support of the Assistant Director of Studies.
- Conduct observations, performance reviews, manage employee relations and ensure adherence to ILSC Dublin's HR policies and ILSC Education Group's Global Policies.
- Build a positive, collaborative and high performance culture, reflecting the ILSC values.
- Plan staffing for delivery and seasonal peaks, including teachers, activity leaders and residential staff.
- Act as the lead academic contact for agents, tour operators and partners, ensuring smooth delivery for groups and individuals.
- Support the ILSC global Sales Team with local insights, product knowledge and conversion support.
- Monitor market trends, competitor activity and pricing to strengthen the school's market position.
- Support local marketing initiatives and represent the school in promotional activities.
- Host agent visits, school tours and partner meetings.
- Strong communication and leadership skills.
- Ability to multitask with strong attention to detail.
- Excellent organisational and computer skills.
- Proactive with strong problem solving and critical thinking skills.
- Forward thinking and strategic.
- Passionate about English language teaching.
- English language teacher training/development programme at Level 9 on the NFQ.
- A recognised English language teaching qualification at diploma level (e.g. DELTA, DipTESOL, IDLTM) or equivalent.
- Knowledge of accreditation and regulatory frameworks (e.g. TrustEd, Interim List of Eligible Programmes (ILEP), ACELS and similar).
- At least 5 years' recent experience in the English language sector.
- At least 3 years' recent experience in senior leadership and management experience in quality English language institutions.
- Experienced in teacher recruitment, induction, observation and professional development.
- Proven ability to manage timetables, resources and academic administration. Experience handling compliance, accreditation and quality assurance processes.
- Strong track record in student support, assessment and maintaining a high quality learning experience.
While we thank all applicants, only those who are shortlisted will be contacted.
ELS, ILSC and Greystone College are committed to providing a barrier free environment and are proud to be Equal Employment Opportunity employers.
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